TERMS & CONDITIONS

GENERAL CONDITIONS OF SALE

These general conditions are applicable to the online purchase / sale of the products offered by SESEÑA CB (SESEÑA) through its website https://sesena.com.

The recipients of the products offered on the Web and who acquire them are called "Client". The Client, by placing the order, accepts all the terms and conditions set out in this section, and declares to know and accept the information in this legal notice / general conditions of sale and the privacy policy.

PURCHASING PROCESS

Select the products you want to purchase and add them to the shopping cart, press the buy button to verify your order. To access the purchase form we ask you for an email address. Once the mail has been verified by the system, you will have access to the purchase form.
Fill in the purchase form with all the required information and press continue purchase. Select the means of payment and enter the data for it, press, send the payment and your purchase will be completed.

HOW TO BUY

Each product contains the following information:

• Model name

• Image of the model

• Description

• Colors - Combinations

SESEÑA aims to show the color of its garments as close as possible to the real color. However, the color displayed will depend on the quality of your computer monitor. For this reason, SESEÑA does not guarantee that the color displayed on the monitor is an exact reproduction of the original.

To correctly select an item, you must complete as many mandatory fields as each garment has.

ABOUT SIZES AND MEASURES

When choosing your size you only have to take into account the neck measurement and the height. The table below will help you choose the one that works best for you. If you have any questions, do not find your size or want to make something custom, please contact us at customercare@sesena.com

 

MEN SIZES

WOMEN SIZES



STOCK

The products shown on this website are a selection from the SESEÑA catalog. Some selected products may be temporarily out of stock. All this will be reported in a timely manner on the SESEÑA website.

ORDER CONFIRMATION

Once your purchase and the corresponding payment have been made, within the following 24 hours, you will receive an email from SESEÑA confirming that your order has been registered (order confirmation). This order confirmation will include, among other things, information regarding the identification of the item (s) purchased, the final price of the item plus shipping costs.

If you make a mistake when placing your order, CONTACT us. However, always make sure to review your order before confirming it. If an error occurs in the message, it may be a temporary communication problem with the network or an error in the
time to write the email address provided. In both cases, CONTACT us at customercare@sesena.com or by phone + (34) 915316840. Customer service hours: Monday to Friday from 10 am to 5 pm. (Time Zone of Spain [UTC + 01.00]).

PRICING POLICY

The prices shown on this website are in euros. The price of a product displayed on this website at the time the order is shipped will be honored. The prices shown on this website are final prices. Therefore, prices for EU residents include VAT, while prices for non-EU residents are already tax-free.

Seseña will not be responsible for any special services, customs duties or additional costs for deliveries. Seseña reserves the right to modify its prices at any time, except for orders that have already been placed.

PAYMENT METHODS AND SECURITY SESEÑA


It will only accept payments made with credit or debit cards, seQura and with PayPal. Holders of credit / debit cards are subject to validation and authorization checks by the issuer of their card. SESEÑA will not assume responsibility for delays in the delivery of the merchandise that are derived from the lack of authorization by the bank.

In order to guarantee security in payment transactions, SESEÑA uses a secured payment system. This means that all confidential data (eg credit card number and expiration date) is encrypted and transmitted directly to a secure server, using Secure Socket Layer (SSL) technology.

SeQura - Part Payment
Choose to pay at your own pace with the installments that suit you best for a small fixed monthly fee. Clear and transparent costs. With just 5 pieces of information and instant approval.

Sounds good, right? Make your purchases with seQura in no time. No paperwork and no need to upload any documents. Easy, fast, and secure.

  1. Choose seQura as your payment method and select the number of installments when completing your order.
  2. Fill in 5 pieces of information, and we’ll instantly confirm your purchase. Today, you only pay the first installment.
  3. Enjoy your purchase and pay comfortably. Your payments will be automatically deducted each month. If you have any questions, resolve them here.




PURCHASE LIMIT


Multiple orders (MAX 3 GARMENTS) will be shipped when all products are available. No partial shipments are made. Customers who wish to buy more than 3 ITEMS should CONTACT us and they will be given detailed information about the purchase options.



PURCHASE GUARANTEE


We can only fulfill the order if the delivery address is the place of habitual residence or place of work located in one of the countries indicated on this website.



CONTACT

For inquiries, doubts, complaints or suggestions about your order or purchase online, send an email customercare@sesena.com or call the number: (+34) 915 316 840. Customer service schedule. Monday to Friday from 10 a.m. to 5 p.m. (Time Zone of Spain [UTC + 01.00]) ..


CLAIMS SHEET

Seseña has complaint forms in its physical store: Calle de la Cruz number 23, postal district 28012-Madrid. Spain.


LEGAL GUARANTEE

SESEÑA has a two-year legal guarantee on all its garments.

Modification of these conditions

SESEÑA may modify these conditions, so it is recommended that the client / user read them in each purchase process or visit the Web. The modifications will not have retroactive effects on the contracts or orders already made.

Applicable legislation

These legal and contracting conditions will be governed by Spanish legislation

Online dispute resolution for consumer matters

In accordance with Art. 14.1 of Regulation (EU) 524/2013, the European Commission provides an online dispute resolution platform. Consumers will be able to make their
claims also through this platform which is available at the following link: http: //ec.europa.eu/consumers/odr/

Jurisdiction

For the resolution of any controversy in relation to these legal and purchase / sale conditions, both SESEÑA and the clients submit to the jurisdiction of the Courts established by law.